The second-hand marketplace Users Voice Anger About Size Changes
Members of the platform have expressed outrage following a change that caused listings displaying inaccurate size information.
This online marketplace has revised its measurement guidelines for women's and children's garments without notifying all users about the change.
Social Media Reaction
Countless users and merchants are posting online saying Vinted listings now show an altered size classification compared to what was initially listed because of the remapping.
The platform stated the new system was more in line with other platforms.
They have suggested members to review their products and update the measurements by hand if necessary, causing user dissatisfaction.
Size Classification Updates
Earlier, the sizing featured numerical and alphabetical indicators, such as S/8 or M/10.
The new system has an alphabetical indicator and numerical range such as S/UK 8-10.
For certain items, the size labels have been reassigned - for example a size L was formerly size 12 but currently displays as UK 16-18.
Shopper Experiences
Frankie Bridger, who creates plus-size fashion videos, stated the update "complicates both purchasing and selling".
"Rarely do manufacturers list XL as sizes 20-22," which is what Vinted now does.
Another user, from Glasgow, stated items she posted featuring size 14 markings were showing in the marketplace as measurements 20-22.
"If buyers measuring 20-22 acquire them they're going to be very disappointed," she said.
Manual Updates
Charlotte Lunn, based in Derby, said she had been left angered because the modification necessitated personal updates the measurements for "each individual item".
"This situation is especially annoying, since I have chronic health issues and platform income has been essential after experiencing income reduction," she said.
Service Background
The service features exceeding 100 million users, comprising 18 million UK members.
It has proved a popular alternative versus similar marketplaces including eBay and Depop.
This isn't the first time where an unanticipated change within the service has received backlash: previously, Vinted reversed a change regarding delivery choices after backlash from users.
